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For a copy of the Presentation of the British Gas Services Case Study please go to our special Download Site in this Website. Thank You.

 


  News & Case Studies
 

 JGB Systems reveals at the Call Centre Technology Conference a New CTI Technology.

"Maximising Performance by combining Advanced Call Centre Technologies"

 JGB Systems faced significant challenges when a successful Call Centre Pilot was rolled out and scaled up.

During this Presentation, JGB Systems explained:

How the Technologies were chosen?
How the Project was implemented?
The significant increase in Productivity that was achieved.

The Project successfully implemented Scripting/Predictive Dialling & CTI Technologies to maximise the Performance of British Gas Services Call Centres.

 

 

 

 

 

 

 


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